We are officially re-opening our doors to the public on Monday May 18th at 10 am. Our store will be taking certain precautions out of concern for our employees and our customers.
We will continue offering curbside pick up at our warehouse and will begin scheduling for contact-less deliveries Tuesday through Saturday. Please watch our quick video for detailed information from furniture store manager, Doug Whitaker.
We look forward to seeing you.
And also by appointment
Notice on COVID-19
A word from our furniture sales staff as we near the start of July:
First off we’d like to thank all our patrons who have spent time in our showroom over the last 6 weeks and ordered pieces with our many brands, or found some awesome
floor markdowns, worn protective face coverings and gave space to each other as asked, waited patiently while we wiped down surfaces around the store, and also while
our salespeople worked with each of our valued customers one at a time to get to everyone waiting, thank you for your support!
Secondly as much light as can be shed on the production side of your furniture let us explain here:
We order from top manufacturers around the country. Not all of them are able to make your furniture at the capacity they had before the shutdown. While our store was
closed for two months, so was much of the supply end of the chain. There are still workers around the country waiting for unemployment to run out before they decide to
return to work. There are still plants that are unable to stay open because stores that used to order large quantities of product are not open. There is time that
needs to be taken to thoroughly sanitize entire factories every day. There is more space on the production lines that needs to be given, and that means the human
beings assembling your furniture can only do so much in one day.
The materials used to produce your furniture come from around the world. The textiles you choose for your sofa or sectional or recliner come from suppliers around the
world who have also had to stop production, many of them before the Covid crisis hit the U.S. Same with motors and lots of other materials. A lot of manufacturing delays
can come from not having the right materials to finish the product in the customary 6 weeks lead time. All of this is starting to get back to normal numbers but it
does mean there is a lot of work to catch up on.
There are also holidays both here and in Canada and elsewhere coming up that will affect operation hours. Having the proper time off is more important now than ever as
workers are rising to meet challenges daily amidst concern for their and other’s health and well-being.
Our sales staff has been working around the clock since May 18th, and has enjoyed it all, and we are excited to observe this Independence Day as we have always done, as
a day to spend with family. We hope that you are also able to enjoy this time however means the most to you.
As the weeks continue we will still be here to offer our knowledge and help, and will do everything we can to provide the best service possible, even if all we can do
is wait with you and keep tracking orders. We ask that you listen to our questions regarding delivery to your home and answer to the best of your knowledge. The 14 day
quarantine is hard for new (and not-so-new) Vermonters, and we understand that, but we also know that to risk causing illness to any of our workers or to other customers
is unacceptable and we are taking every measure to prevent that and to stay in business because of that. We have a lot of deliveries to do and we are grateful to be able
to continue scheduling everybody as timely as possible.
Again, we thank you for your continued support and we hope you will reach out and ask us how we can serve you best if you encounter any concerns.
From all us to you, stay safe, stay healthy, be kind, and have a good summer!